Cool Blue VA

“Healthcare and Medical Virtual Assistants”

Last verified 2026-07-25· Next check 2026-08-25· Official site ↗· Report an error

Pricing

Starting hourly rate	$9.95 Verified i $9.95 comes from this sentence on their site: “Cool Blue VA Medical Virtual Assistants offers an affordable rate starting at $9.95 per hour for customer service virtual assistants.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25
Starting monthly rate	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Billing model	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Setup fee	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.

Contract terms

Minimum commitment	No minimum Verified i No minimum comes from this sentence on their site: “No contracts, no fees, or hidden charges. You can cancel anytime without cost.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25
Cancellation notice	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Replacement guarantee	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Free trial	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.

The assistants

Based in	Philippines Verified i Philippines comes from this sentence on their site: “All our Virtual Assistants are local Filipinos and are governed by the Philippines' Data Privacy Act of 2012.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25
Qualifications held	registered nurses Verified i registered nurses comes from this sentence on their site: “Many are registered nurses in the Philippines.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25
Dedicated or shared	Dedicated to one client Verified i Dedicated to one client comes from this sentence on their site: “It means this person is dedicated to performing tasks for you.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25
Works your time zone	Yes Verified i Yes comes from this sentence on their site: “But regardless of their location, they work based on your work hours.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25
Background checks	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Company founded	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.

Getting started

Fastest stated start	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Cover when your assistant is out	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Healthcare only	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.

Healthcare & HIPAA — as stated by the company

VA Index does not audit compliance. The rows below quote what Cool Blue VA publishes. Obtain and review the signed BAA yourself before granting access to patient data.

The BAA is between	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Claims HIPAA training	Yes Stated i Yes is what this company states, in these words: “They are also HIPAA certified.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25 We report this claim as published. We have not audited it — ask for written proof before you sign.
EHR systems named	eClinicalworks Verified i eClinicalworks comes from this sentence on their site: “Our Medical VAs are trained in eClinicalworks, but are adaptable to other systems as well.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25

About this record

Compiled from Cool Blue VA’s public pages. Every field above shows where it came from and when it was checked. Fields marked “Not disclosed” list the pages we looked at. Re-checked monthly; next scheduled check 2026-08-25. This record has not been claimed by the company.
Something wrong? Tell us — we respond within 24 hours, and any company may have its entry removed on request.