MEDVA
“Founded by practicing physicians”
Pricing
| Starting hourly rate | Not disclosed Not stated i |
| Starting monthly rate | Not disclosed Not stated i |
| Billing model | Not disclosed Not stated i |
| Setup fee | Not disclosed Not stated i |
Contract terms
| Minimum commitment | No minimum Verified iNo minimum comes from this sentence on their site: “No setup fees. No long-term commitments required to begin.” |
| Cancellation notice | Not disclosed Not stated i |
| Replacement guarantee | Yes Verified iYes comes from this sentence on their site: “Your dedicated account manager works with you to address concerns and, if needed, place a replacement VA at no additional cost.” |
| Free trial | Not disclosed Not stated i |
The assistants
| Based in | Not disclosed Not stated i |
| Qualifications held | Not disclosed Not stated i |
| Dedicated or shared | Not disclosed Not stated i |
| Works your time zone | Not disclosed Not stated i |
| Background checks | Not disclosed Not stated i |
| Company founded | Not disclosed Not stated i |
Getting started
| Fastest stated start | one to two weeks Verified ione to two weeks comes from this sentence on their site: “Most practices interview candidates within days of their initial consultation and have a VA onboarded within one to two weeks” |
| Cover when your assistant is out | Not disclosed Not stated i |
| Healthcare only | Not disclosed Not stated i |
Healthcare & HIPAA — as stated by the company
VA Index does not audit compliance. The rows below quote what MEDVA publishes.
Obtain and review the signed BAA yourself before granting access to patient data.
| The BAA is between | Not disclosed Not stated i |
| Claims HIPAA training | Yes Stated iYes is what this company states, in these words: “Mandatory HIPAA and cybersecurity training validated through a third-party compliance partner (Compliancy Group)” |
| EHR systems named | Epic Verified iEpic comes from this sentence on their site: “Remote or an optional Epic-approved secured facility” |